--==ERROR
Codes==--
If there is a problem with the Xbox360 The LEDs in the ring of light will flash
in a particular pattern. The pattern itself leads some insight to the problem.
Certain patterns will lead to numbered error codes which will provide further
insight to the problem. The numbered error codes are described below their
corresponding LED code.
these are the codes we know so far...
Please contribute if you know of new codes that are not part of this list.
=============================
Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected
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\ /
THINGS TO TRY
- Make sure that the AV cable is correctly
connected to the Xbox 360 console.
- Disconnect the AV cable from the Xbox 360
console, and then reconnect the AV cable to the Xbox 360 console.
- If the four flashing red lights continue
to flash, try wiping the metal area of the AV pack with a dry cloth. The
metal area is the end that plugs into the console. Wipe the metal area
thoroughly, and then try the AV Pack again.
- If the AV cable is correctly connected
but the four red lights are still flashing, substitute a different AV
cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
/ \
\ /
Check the secondary Error
Code per the instructions in the section below
THINGS TO TRY
- Try restarting the console.
- If restarting the console does not
resolve the behavior, follow these steps:
- Turn the console off.
- Unplug all the power and AV cables from
the console.
- Unplug the power cord from the wall
socket.
- Firmly reconnect all the cables.
- Turn on the console.
- If these steps do not resolve the
behavior, turn the console off, remove the hard drive, and then turn on
the console. If the 3x Red LED error light is no longer displayed, turn
the console off, re-attach the hard drive, and then turn on the console.
- Also examine the lights on the power
supply. When you turn on the console, the power supply light should
illuminate green even if the three lights on the RoL flash red.
=============================
Sections 1, and 3 are flashing red
- Overheating
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\ /
Alternatively Overheating can be cause by the console locking up or
"freezing" after a set amount of time. Lockups that occur at a
specific point in a game are generally problems with the game itself and not
caused by overheating.
THINGS TO TRY
- Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do
not turn on the console when the console is hot.
- Verify that the console has sufficient
ventilation and that the fan is operating. For more information about
ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
- Do not block any ventilation openings on
the Xbox 360 console.
- Do not put the Xbox 360 console on a bed,
on a sofa, or on any other soft surface that may block ventilation
openings.
- Do not put the Xbox 360 console in a
confined space, such as a bookcase, a rack, or a stereo cabinet, unless
the space is well-ventilated.
- Do not put the Xbox 360 console near any
heat source, such as a radiator, a heat register, a stove, or an
amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE
FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating
console, in fact doing so could cause even bigger problems. Electronic devices
like your console are made to function at and around room temperature, extreme
cold temperatures can often cause just as many problems as extreme warm
temperatures (such as overheating). Also if the console is located in a
dramatically cold area while running, the difference in temperature between the
hot console and cold air can create condensation which in turn will short out
your console making the situation far worse. Condensation will happen more
quickly if your console is overheating due to the greater difference in
temperature. In short... DON'T DO IT.
A more aggressive Solution to overheating is to improve the cooling system of
the console. The best solution is to replace the thermal compound. If you
attempt this you do so at your own risk. If you're console is still under
warranty it is recommended that you contact MS for a replacement before
attempting to fix it yourself.
=============================
Section 4 is flashing red
- Hardware Failure
/ \
\ /
The Specific Type of hardware failure can be determined by the error code
displayed on the screen.
If the screen is blank or you would like additional information follow the
instructions for determining the secondary error code in the section below
E45: Unknown (possibly dashboard update related)
E64: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w
chip, etc.
E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w
chip, etc. This can also be caused by the tray not being fully closed on boot.
E66: DVD Drive Error: DVD model, or version does not match that of the
version expected by the dashboard. OR the firmware version on the drive is
older then the firmware version expected by the dashboard. Make sure the DVD
drive is of the same version originally included with the console and that it
is using either the original firmware included with the console or newer.
E67: Hard Drive Error... It could be a problem with the Hard Drive
itself or a problem with the internal connection to the hard drive, Try
removing the hard drive and playing without it
E68: Voltage Error... This error means that the Xbox 360 has insufficent
power to function properly. This can be caused by an error in the hard drive or
the fans that make them suck up too much power, it can also be caused if you
have unnecessary accessories attached to the console like an external fan unit.
Attempt to remove unnecessary accessories first, and then necessary components
such as the hard drive and USB devices. If you have any case mods you may want
to investigate those as well.
E69: Hard Drive Error... It could be a problem with the Hard Drive
itself or a problem with the internal connection to the hard drive, Try
removing the hard drive and playing without it
E71: possibly a dashboard update error, Check below in the "Console
Reset Codes" for instructions. If that does not work there is no other
solution and the console must be sent back to MS for repair.
E72: Error with the NAND flash
E73: General Hardware Error: Ethernet port... this error is caused by a
problem with the Ethernet port.
E74: There is high chance it's a scaler chip problem (the
"ANA" or "HANA" chip near the AV cable connection) it can
also be caused by a faulty AV cable so check that first. In some cases it is a
problem with the GPU and may be repairable by doing the x-clamp replacement
(see error 0102)
E76: This error deals with the Ethernet port's controller chip, a dead
chip may not cause the error but removing the Ethernet controller chip does, it
may also be caused by other Ethernet related problems.
E79: Hard Drive Error... It could be a problem with the Hard Drive
itself or a problem with the internal connection to the hard drive, Try
removing the hard drive and playing without it.
According to tmbinc: E79 is the error code if xam.xex could not be started,
i.e. probably a file system corruption.
E80: Wrong LDV version in NAND Flash. This is in new dashboard. You have
the update but haven't R3T6 resistor. You can:
-Downgrade to old dashboard, solder back the resistor and then update your xbox
-If you have CPU Key, get current NAND Flash image and fix LDV (just add 1 up
to latest kernel). (See error 1100)
=============================
--==SECONDARY ERROR
CODES==-
The specific type of hardware failure can be determined by a "hidden"
error code
- Turn the xbox 360 on, and wait till the 3
red lights are flashing.
- Press and hold the sync up button (the
small white one), while holding that button press the eject button.
- The LEDs will now blink the first number
in the code (as described below).
- Release the eject button and press it
again.
- The LEDs will now blink the second number
of the code.
- Release the eject button and press it
again.
- The LEDs will now blink the third number
of the code.
- Release the eject button and press it
again.
- The LEDs will now blink the forth number
of the code.
- Release the eject button and press it
again.
- The LEDs will go back to the 3 red
flashing lights.
You should be able to determine the
difference between the 3 flashing lights and the error code lights by the rate
in which they flash.
Here is how you interpret the LEDs to get the code number:
- All four lights flashing - 0
- One light flashing - 1
- Two Lights flashing - 2
- Three lights flashing - 3
0001 power supply problem
0002 Network Interface problem (might be fixed by loosening the
x-clamps)
0003 Power problem could be the PSU could be the GPU/CPU, somehow the
console isn't getting clean power from the power supply.
0010 There is a problem with the Southbridge Chip usually dealing with
how it connects to the mainboard (cold solder joint/bridged solder joints)
0011 CPU over heating - If you are receiving this error after
disassembling your console make sure to all 8 of the heatsinc screws are
tightened securely to the board/heatsink holes.
0012 GPU over heating -ensure your x-clamps are installed properly.
0013 RAM over heating
0020 GPU Malfunction, similar to error 0102
0021 This can be caused by two completely different things either:
A. DVD Drive Time out - Can be caused by problems with a firmware flash. This
is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard based on how it connects to the DVD drive.
B. GPU error, generally caused by a poor connection to the mainboard (cold
solder joints/bridged solder joints) See error 102 for more information
0022 CPU error, generally caused by a poor connection to the mainboard
(cold solder joints/bridged solder joints). This can also be triggered by an
error with the TSOP.
0023 (not yet known)
0030 Problem with temperature control
0031 could be caused by a short between the heatsink and surrounding
capacitors
0032 (not yet known)
0033 (not yet known)
0100 Likely a cold solder join in GPU or Ram chips (see error 0102)
0101 (not yet known)
0102 Error in the "Digital Backbone" (CPU/GPU/RAM), this is
usually caused by a cold solder joint between the GPU and the mainboard.
There are two theories to fixing this one deals with the "X" clamps
that hold down the chips. The other involves re-Heating the chips. DO NOT
attempt either of these if your console is still under warranty. If your
console is still under warranty return it to the store where it was purchased
or call MS to have it replaced.
0103 GPU Error this is usually caused by bridged solder points where the
GPU connects to the mainboard. see error 0102 for more detailed information
0110 Ram error, this is caused by a cold or bridged solder joint on one
of the Ram chips.
...
0200 (not yet known)
...
0203 over heating GPU possibly due to lack of thermal compound.
...
1000 Kernel can't be launched/signature in NAND Flash chip is broken! It
could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375
This might also be caused by a bad SATA cable.
1001 DVD Drive Error, either incorrect firmware or DVD Time out.
1002 DVD Drive Error, likely a firmware error, drive can eject, read,
and write under windows but errors on console, replacing original firmware
should fix issue.
1003 Hard Drive Error... It could be a problem with the Hard Drive
itself or a problem with the internal connection to the hard drive, Try
removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm. See
also E68 above
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 There is high chance it's a scaler chip problem (the "ANA"
or "HANA" chip near the AV cable connection) it can also be caused by
a faulty AV cable so check that first. In some cases it is a problem with the
GPU and may be repairable by doing the x-clamp replacement (see error 0102)
1023 DVD drive not connected, connect DVD drive to boot
1030 This error deals with the Ethernet port's controller chip, a dead
chip may not cause the error but removing the Ethernet controller chip does, it
may also be caused by other Ethernet related problems.
1031 This error is for power problems with the RAM chips. It might be
cause by a short between the heat sink and resistors or by more serious
problems with the RAM.
1032 (not
yet known)
1033 it could be cpu/gpu related or it could be psu related, not much
info is known for sure.
1100 Wrong LDV version in NAND Flash. This is in new dashboard. You have
the update but haven't R3T6 resistor. You can:
-Downgrade to old dashboard, solder back the resistor and then update your xbox
-If you have CPU Key, get current NAND Flash image and fix LDV (just add 1 up
to latest kernel). (see error E80)
...
1444 and up There is no "4" in the error codes four lights is
a "0" go back and check your code again.
=============================
--==Console Reset Codes==--
Clear All Installed Game Updates and Console Cache
- Go to the "system" blade
- Select "memory"
- Press Y on the HD symbol
- Press X,X, Left Bumper, Right Bumper, X,X
- A message will appear saying: "Do
you want to perform maintenance on your Xbox 360 storage devices?"
- Select Yes
Clear Any Failed system updates that
cause the console to error.
- With the console off, press and hold the
sync up button (the small white one)
- While holding the sync button press the
power button to turn on the console
- Continue to hold the sync button until
the Console has booted up completely.
- During the boot process the console
should clear any failed updates, allowing you to use it normally.
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